Fantasticfins shows as activated to me but he can't log in

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Hilary
Posts: 544
Joined: Fri Jun 12, 2009 2:13 pm

Fantasticfins shows as activated to me but he can't log in

Post by Hilary » Tue Jan 27, 2015 9:25 am

I activated Fantasticfins but in can't get in. When he applies for "forgot my password" help it tells him his user name is not activated. I have tried it for him and that is the message I get. When I tried putting Fantasticfins back in to activate it tells me the user is already a member. Please help. Thanks, Hilary

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Lisachromis
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Posts: 2860
Joined: Tue Nov 25, 2003 9:11 pm
Location: Ontario, Canada
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Re: Fantasticfins shows as activated to me but he can't log

Post by Lisachromis » Tue Jan 27, 2015 10:43 am

I have activated that account. If he still has issues, please let me know.

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